Terms & Conditions

Effective Date: January 18, 2026
Last Updated: January 18, 2026

Agreement to Terms

Welcome to Riseovet. These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Customer,” “you,” or “your”) and Riseovet (“Company,” “we,” “us,” or “our”) governing your access to and use of our website, products, and services.

By accessing our website, placing an order, or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use our website or purchase our products.

1. Definitions

“Products” refers to all veterinary supplements, calcium formulations, vitamins, and other livestock care products offered by Riseovet.

“Services” refers to all services provided by Riseovet, including product sales, customer support, and veterinary consultation.

“Website” refers to the Riseovet website and any associated mobile applications or platforms.

“Account” refers to the registered user account created on our website.

2. Eligibility

Age Requirement

You must be at least 18 years of age to use our website and purchase our products. By using our services, you represent and warrant that you meet this age requirement.

Business Use

Our products are intended for agricultural, veterinary, and livestock management purposes. By purchasing our products, you confirm that you are:

• A farm owner, livestock operator, or agricultural professional
• Using products for their intended veterinary and agricultural purposes
• Complying with all applicable local, state, and national regulations

Account Registration

To purchase products, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Keep your account credentials confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

3. Products and Services

Product Information

We strive to provide accurate product descriptions, images, and specifications. However:

• Product images are for illustration purposes and may differ slightly from actual products
• We reserve the right to correct errors, inaccuracies, or omissions
• Product formulations may be updated to improve quality or comply with regulations
• Availability is subject to change without notice

Veterinary Products Disclaimer

Our products are veterinary supplements designed for livestock and cattle. They are:

• Not intended for human consumption
• Not substitutes for professional veterinary care
• To be used according to label instructions and dosage guidelines
• Subject to proper storage and handling requirements

Important: Always consult with a licensed veterinarian before starting any supplementation program or treating health conditions in your livestock.

Product Availability

• All products are subject to availability
• We reserve the right to discontinue any product without notice
• Out-of-stock items may be back-ordered or substituted with customer consent
• Pricing and availability are subject to change

4. Ordering and Pricing

Order Placement

When you place an order, you make an offer to purchase products. We reserve the right to:

• Accept or decline your order for any reason
• Verify information and contact you for confirmation
• Limit quantities purchased per customer
• Refuse orders that appear fraudulent or suspicious

Pricing

• All prices are listed in [INR/Currency] and are subject to change without notice
• Prices do not include applicable taxes, shipping, or handling fees unless specified
• We reserve the right to correct pricing errors
• Bulk pricing and volume discounts may be available
• Promotional pricing is valid for the specified period only

Payment

We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard, RuPay)
• Net Banking
• UPI (Unified Payments Interface)
• Digital Wallets
• Bank Transfer (for bulk orders)

Payment Terms:

• Payment must be received before order processing
• You authorize us to charge your payment method for all purchases
• You are responsible for any payment processing fees imposed by your bank
• Failed payments may result in order cancellation

5. Shipping and Delivery

Shipping Policy

• Shipping charges are calculated based on weight, destination, and delivery speed
• Delivery timeframes are estimates and not guaranteed
• We ship to addresses within [specify regions/countries]
• Remote or restricted areas may incur additional charges

Delivery

• Delivery times vary by location (typically 3-7 business days for standard shipping)
• You are responsible for providing accurate delivery information
• Signature may be required upon delivery
• Risk of loss transfers to you upon delivery
• Delivery delays due to weather, natural disasters, or carrier issues are beyond our control

International Shipping

For international orders:

• Customers are responsible for customs duties, taxes, and import fees
• Delivery times may be extended due to customs clearance
• Products must comply with destination country regulations

6. Returns, Refunds, and Exchanges

Return Eligibility

Returns are accepted under the following conditions:

• Products are unused, unopened, and in original packaging
• Return request is made within 7 days of delivery
• Products are not damaged due to misuse or improper storage
• Proof of purchase is provided

Non-Returnable Items

The following items cannot be returned:

• Opened or partially used products (due to health and safety regulations)
• Perishable goods or products with limited shelf life
• Custom or special orders
• Products damaged due to customer negligence

Return Process

1. Contact our customer service within 7 days of delivery
2. Obtain a Return Authorization Number (RAN)
3. Ship products back in original packaging with RAN
4. Retain shipping receipt as proof of return

Refunds

• Refunds are processed within 7-10 business days of receiving returned items
• Original shipping charges are non-refundable
• Return shipping costs are the customer’s responsibility unless the error was ours
• Refunds are issued to the original payment method

Damaged or Defective Products

If you receive damaged or defective products:

• Contact us within 48 hours of delivery
• Provide photographs of the damage
• We will arrange for replacement or full refund at no additional cost

7. Product Usage and Safety

Proper Use

You agree to:

• Use products only as directed on labels and packaging
• Follow recommended dosage and administration guidelines
• Store products according to specifications
• Keep products out of reach of children and unauthorized persons
• Dispose of products responsibly

Veterinary Consultation

You acknowledge that:

• Our products are supplements, not medications
• Professional veterinary diagnosis is essential for health issues
• We do not provide medical advice or diagnoses
• Individual results may vary based on animal health, environment, and management

Liability Disclaimer

You assume all risks associated with:

• Improper use or administration of products
• Failure to consult with a veterinarian
• Mixing products without professional guidance
• Using expired or improperly stored products

8. Intellectual Property Rights

Ownership

All content on our website, including but not limited to:

• Text, graphics, logos, images, and icons
• Product descriptions and formulations
• Website design and layout
• Trademarks and brand names
• Software and code

is the exclusive property of Riseovet or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes only.

Restrictions

You may not:

• Copy, reproduce, or distribute our content without permission
• Modify, create derivative works, or reverse engineer our products or website
• Use our trademarks or branding without authorization
• Frame or mirror any part of our website
• Use automated systems to access our website (bots, scrapers, etc.)

9. User Conduct

You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful code, viruses, or malware
• Interfere with website security or functionality
• Impersonate any person or entity
• Collect user information without consent
• Post false, misleading, or defamatory content
• Engage in fraudulent activities

10. Limitation of Liability

Disclaimer of Warranties

OUR PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

• Our website will be uninterrupted, secure, or error-free
• Products will meet your specific requirements
• Results will be achieved in all cases
• Defects will be corrected

Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RISEOVET SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Livestock death, illness, or reduced productivity
• Damages arising from product use or misuse
• Damages exceeding the amount paid for the product

Maximum Liability

Our total liability for any claim arising from your use of our products or services shall not exceed the amount you paid for the specific product giving rise to the claim.

Exceptions

Some jurisdictions do not allow limitations on implied warranties or exclusions of liability for certain damages. In such cases, our liability shall be limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Riseovet, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your violation of these Terms
• Your use or misuse of our products
• Your violation of any third-party rights
• Your violation of applicable laws or regulations
• Any false or misleading information you provide

12. Privacy and Data Protection

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

13. Termination

By You

You may stop using our services and close your account at any time by contacting us.

By Us

We reserve the right to suspend or terminate your access to our website and services at any time, without notice, for:

• Violation of these Terms
• Fraudulent or illegal activity
• Abusive or inappropriate conduct
• Non-payment or payment disputes
• Any other reason at our sole discretion

Effect of Termination

Upon termination:

• Your right to use our services ceases immediately
• Outstanding payments become due
• Provisions that should survive termination remain in effect
• We may delete your account and data

14. Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction/State/Country], without regard to its conflict of law provisions.

Jurisdiction

You agree to submit to the exclusive jurisdiction of the courts located in [Insert City/Region] for resolution of any disputes arising from these Terms.

Informal Resolution

Before initiating formal legal proceedings, you agree to contact us to seek an informal resolution. We will attempt to resolve disputes through good-faith negotiations.

Arbitration

If informal resolution fails, disputes may be resolved through binding arbitration in accordance with [Insert Arbitration Rules/Body], unless prohibited by law.

Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.

15. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Riseovet regarding your use of our services.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, government actions, or technical failures.

Amendments

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

Notice

We may provide notices to you via email, website posting, or mail to the address on file. You agree that electronic notices satisfy any legal requirement for written notice.

Language

These Terms are written in English. Any translations are provided for convenience only. In case of conflict, the English version shall prevail.

16. Contact Information

For questions, concerns, or disputes regarding these Terms, please contact us:

Riseovet

Email:

Legal Inquiries:info@riseovet.com
Phone: +919317668898
Address: Baddi Himachal Pardesh India

Business Hours:
Monday – Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

17. Acknowledgment

BY USING OUR WEBSITE, PLACING AN ORDER, OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

Last Updated: January 18, 2026

These Terms & Conditions are subject to change. We recommend reviewing them periodically for updates.